Privacy Policy

Last Updated: August 4, 2026

Kanopi Jello ("the App") is developed by Pharma InDigital. This Privacy Policy explains how the App collects, uses, stores, and protects information when you use the application.

Information We Collect

Location Information

The App requests location permission to enable Android Wi-Fi scanning and identify nearby Wi-Fi networks required for the App's functionality. The App does not collect precise GPS location unless required by a specific feature.

Nearby Wi-Fi Devices

The App accesses nearby Wi-Fi information to discover and connect to compatible Kanopi Wi-Fi routers.

Camera

The Camera permission is used only when required by the App, such as scanning QR codes or capturing images initiated by the user.

Photos and Storage

The App may access photos or files selected by the user and may temporarily store files necessary for application functionality.

Router Log Files

The Wi-Fi router does not automatically send log files to our servers. Log files are retrieved only when an authorized Medical Representative (MR) taps the "Collect Log" button on the Home screen.

The log file is first downloaded to the user's mobile device. The authorized MR may then choose to upload the log file to Pharma InDigital's secure server for reporting, troubleshooting, and application functionality.

Router log files may contain technical information such as:

Crash Reports

The App uses Firebase Crashlytics to collect crash reports and technical diagnostic information to improve application stability and performance. This information may include application version, operating system version, device model, and crash details.

How We Use Information

Data Sharing

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.

Router log files uploaded through the App are transmitted only to Pharma InDigital's secure servers to provide application services. Crash reports are processed through Firebase Crashlytics solely for application diagnostics.

Data Security

We use encrypted HTTPS connections and appropriate security measures to protect information transmitted between the App and our servers.

Data Retention

Information is retained only for as long as necessary to provide application services, maintain system functionality, troubleshoot technical issues, or comply with legal obligations.

Permissions Used

These permissions are used only for the purposes described in this Privacy Policy.

Children's Privacy

This App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Pharma InDigital

Email: info@indigitalit.com